: If a Medicald consumer from New York City who had obtained their coverage by applying at an HRA office, because they are part of a group of individuals that must go through the HRA in order to receive Medicaid coverage, calls to find out how to get a replacement form to renew his coverage, what should you do? Refer him to complete a new application through the Marketplace. O Refer him to an Assistor to complete his renewal Refer him to the ACCESS/NYC website to reprint their renewal form or to renew online O Refer him to the loss office closest to his home
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